Admission Representative

About Us

The California Dental Assistant Program (CDAP) is a forward-thinking initiative dedicated to providing resources, educational tools, and hands-on experiences for dental assistants, pre-dental students, and other aspiring dental professionals. Our mission is to equip students with the essential skills needed to launch successful careers in the dental field.

Position Overview

We are seeking an Admissions Representative to guide prospective students through the enrollment process and support them in taking the first steps toward a rewarding career in dental assisting. This role is ideal for a motivated, customer-focused professional with strong communication skills and a passion for helping individuals achieve their educational goals. The Admissions Representative will be responsible for engaging with potential students, providing program information, and ensuring a smooth admissions experience.

Key Responsibilities

• Respond to inquiries from prospective students via phone, email, and live chat, providing accurate information about program offerings, admissions requirements, and tuition options.
• Conduct virtual and in-person admissions consultations to assess student needs and career goals.
• Guide applicants through the enrollment process, including application submission, financial planning, and document collection.
• Maintain and update student records in the admissions database, ensuring accuracy and confidentiality.
• Follow up with leads and nurture relationships to maximize enrollments and meet program targets.
• Collaborate with marketing and student support teams to improve outreach and student engagement efforts.
• Provide exceptional customer service by addressing questions and concerns in a timely and professional manner.
• Stay informed about industry trends, dental assisting career pathways, and program updates to effectively advise prospective students.

Qualifications

Education & Experience:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior experience in admissions, sales, customer service, or a related field is a plus.
• Knowledge of the dental industry or educational programs is beneficial but not required.

Skills & Abilities:

• Strong interpersonal and communication skills, with the ability to build rapport with prospective students.
• Excellent organizational skills and attention to detail to manage multiple inquiries and tasks efficiently.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM systems, Microsoft Office, and virtual communication tools (Zoom, Google Meet, etc.).
• A goal-oriented mindset with a passion for helping students achieve their career aspirations.

Additional Requirements

• Availability to work flexible hours, including evenings and weekends, as needed.
• A positive attitude and a strong desire to make a difference in students’ lives.
• Bilingual candidates are encouraged to apply.

Interview Process

Application Review:
Submit your resume and a cover letter highlighting your experience and interest in the role. Applications will be reviewed on a rolling basis.

Initial Screening Call (20-30 minutes):
A brief phone call with HR to discuss your background, interest in the position, and availability.

Behavioral Interview (30-45 minutes):
A remote interview focusing on your communication skills, customer service experience, and approach to student engagement.

Final Interview (30-45 minutes):
A discussion with the admissions manager to assess your fit within the team and your enthusiasm for the program’s mission.

What We Offer

• Professional Growth: Opportunities for career advancement within the admissions team.
• Flexible Hours: A work schedule that aligns with your availability.
• Competitive Compensation: Salary and performance-based incentives.
• Meaningful Impact: Help aspiring dental professionals achieve their career goals.

Apply today to become part of a dynamic team dedicated to empowering students and transforming lives!

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