California Dental Assistant Program is seeking an enthusiastic and results-driven Student Admissions Consultant to join our team. In this role, you will guide prospective students through the admissions process, offering personalized support and expert guidance to help them make informed decisions about their education. You will play a vital role in promoting our dental assistant programs, ensuring a smooth and positive experience for applicants, and contributing to the continued growth and success of our institution.
About Us
The California Dental Assistant Program (CDAP) is a forward-thinking initiative dedicated to providing resources, educational tools, and interactive experiences for dental assistants, pre-dental students, and other aspiring dental professionals. We are committed to offering top-tier educational experiences and ensuring seamless admissions processes for prospective students.
Position Overview
We are seeking a Student Admissions Coordinator Intern to support the admissions process by assisting prospective students throughout their journey from inquiry to enrollment. This is an excellent opportunity for individuals looking to gain hands-on experience in student admissions, customer service, and educational program coordination. The intern will work closely with the admissions team to enhance enrollment strategies and provide exceptional support to prospective students.
Key Responsibilities
- Assist in responding to inquiries from prospective students via email, phone, and social media channels.
- Schedule and coordinate virtual previews, ensuring prospective students receive a comprehensive overview of the program.
- Follow up with leads to guide them through the admissions process and address any questions or concerns.
- Maintain accurate records of student interactions and update the CRM system with relevant information.
- Collaborate with the admissions team to develop and implement outreach strategies to attract potential students.
- Assist in organizing and participating in virtual events, webinars, and information sessions.
- Provide support in processing applications, verifying documentation, and ensuring timely follow-ups.
- Work with the marketing team to provide insights on frequently asked questions and improve communication materials.
- Support efforts to improve the overall student admissions experience by identifying areas for process improvement.
- Assist in reporting and analyzing admissions data to track performance and identify trends.
Qualifications
Technical Skills:
- Familiarity with CRM systems (e.g., GoHighLevel) and email communication platforms.
- Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace.
- Experience with virtual meeting platforms such as Zoom or Google Meet.
- Strong organizational skills and attention to detail in managing multiple inquiries and tasks.
Additional Requirements:
- Currently pursuing or recently completed a degree in Business Administration, Communications, Education, or a related field.
- Strong interpersonal and communication skills, with the ability to engage and support prospective students effectively.
- Customer service-oriented mindset with a passion for helping others achieve their educational goals.
- Ability to work independently while collaborating effectively with the admissions team.
- Enthusiasm for education and student success.
Interview Process
Application Review:
Submit your resume, cover letter, and any relevant experience related to admissions or student support. Applications will be reviewed on a rolling basis.
Initial Screening Call (20-30 minutes):
A brief phone call with HR to discuss your background, interest in the role, and communication skills.
Task-Based Assessment (2-3 days):
Candidates will complete a short task, such as drafting a follow-up email or handling a simulated student inquiry.
Final Interview (30-45 minutes):
A discussion with the admissions manager to assess your fit within the team and your ability to support prospective students effectively.
What We Offer
- Hands-on Experience: Work directly with prospective students and help guide them through their enrollment journey.
- Mentorship: Learn from experienced admissions professionals and develop valuable skills in student support.
- Flexible Hours: Remote work with a schedule that aligns with your availability.
- Potential for Future Opportunities: High-performing interns may be considered for extended roles or permanent positions.
Apply today to make a meaningful impact and help students achieve their educational aspirations with the California Dental Assistant Program!